First Federal Credit Union Privacy Notice
First Federal Credit Union is committed to providing you with financial products
and services to meet your needs and help you reach your financial goals. We are
required by law to give you this privacy notice to explain how we collect, use,
and safeguard your personal financial information. If after reading this notice
you have any questions, please contact us at 319.743.7806.
We are committed to providing you with competitive products and services to meet
your financial needs, which necessitates that we share information about you to
complete your transactions and to provide you with certain financial opportunities.
In order to do so, we have entered into agreements with other companies that provide
either services to us or additional financial products for you to consider.
Under these arrangements, we may disclose all of the information we collect, as
described below, to companies that perform marketing or other services on our
behalf or to other financial institutions with whom we have joint marketing
agreements. To protect our members' privacy, we only work with companies that
agree to maintain strong confidentiality protections and limit the use of
information we provide. We do not permit these companies to sell the information
we provide them to third parties.
Information About You We Collect and Disclose
We may also disclose information we collect about you under other circumstances
as permitted or required by law. These disclosures typically include information
to process transactions on your behalf, conduct the operations of our credit
union, follow your instructions as you authorize, or protect the security of
our financial records.
Confidentiality and Security
If you terminate your membership with First Federal Credit Union, we will not
share information we have collected about you, except as permitted or required
We restrict access to nonpublic personal information about you to those employees
who have a specific business purpose in utilizing your data. Our employees are
trained in the importance of maintaining confidentiality and member privacy. We
maintain physical, electronic, and procedural safeguards that comply with federal
regulations and leading industry practices to safeguard your nonpublic personal
What Members Can Do to Help
First Federal Credit Union is committed to protecting the privacy of its members.
Members can help by following these simple guidelines:
- Information we receive from you on applications or other forms;
- Information about your transactions with us or others;
- Information we receive from a consumer reporting agency;
- Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.
- Protect your account numbers, card numbers, PINs (personal identification
numbers) and passwords. Never keep your PIN with your debit or credit card
which can provide free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers,
etc. to other persons. If someone calls you, explains the call is on behalf of
the credit union and asks for your account number, you should beware. Official
credit union staff will have access to your information and will not need to
ask for it.
- Keep your information with us current. It is important that we have current
information on how to reach you. If we detect potentially fraudulent or unauthorized
activity or use of an account, we will attempt to contact you immediately. If your
address or phone number changes, please let us know.
- Let us know if you have questions. Please do not hesitate to call us -
we are here to serve you!